Corporate travel has undergone a ton of changes in recent times, the most crucial being the arrival of comfortable access to airfare over the internet. As increasing numbers of travelers found value in better power over their schedules using the internet, many organizations loosened their travel policies to allow for travelers to book independently online. This perceived advantage of travelers has actually cost businesses a lot regarding lost productivity, lack of control of unused tickets, and insufficient use of airline programs that will save the corporation significantly in most areas of travel.
Will we agree that online travel booking, while advantageous in certain ways, has not been all we had hoped it would be from the outset? I hear stories from travelers each day about how difficult online booking may be, and exactly how even when using the internet, travelers simply should not be sure they can be receiving the best fare. This uncertainty gnaws at travelers and coordinators, and even for good reason. It is not easy to get certain of what you are actually getting online because there is no reputation of success, and no level of trust between your organization along with the travel provider.
Collaboration between your organization as well as your chosen travel management provider is critical. This collaboration will reap benefits to your company regarding a better working relationship and an anticipation of your respective current and future needs while they connect with the constantly changing corporate travel environment.
Centralized travel needs to generate a comeback with regard to the business travel management services, and also the sanity of travelers and travel coordinators. Because all distribution channels get access to a similar fares and rates, you will find fewer reasons now to continue with a decentralized travel policy. Executive level buy-in is vital, and you can actually allow travelers to hold the degree of control they enjoy while still requiring travel booking from the preferred corporate channel. Most brick and mortar agencies now offer online booking solutions that may be customized to meet the requirements of the unique corporate travel policy.
Some great benefits of centralizing travel again are numerous. What follows is a comprehensive, but most certainly not an exhaustive, selection of reasons to regain control over this important but under-scrutinized budget. It is going to certainly have a positive influence on your business and being able to serve your customers and improve traveler morale.
Many corporations discover that the ideal option would be a variety of booking options, generally utilizing an online booking portal offered by their agency partner, as well as real live agent help when travelers are pressed for time or have more complex travel itineraries. The real key i think is always to re-examine the travel program from every angle. There trave1usa more airline programs available to businesses than before. New opportunities to economize and streamline processes are available for you. United Airlines recently began offering a deduction off of every fare for corporate partners. That also includes cheapest coach class seats, which even many Fortune 500 companies do not possess entry to. This is only a good example of under-publicized opportunities for your company that can be had through the old-fashioned agency relationship.
It’s time we took another pass on the corporate travel program to view where efficiencies can be found and savings opportunities might be uncovered. Your travelers and coordinators may even can get to what they’re actually paid to complete. Deal with your customers and propel your small business forward.